Effective date: May 6, 2026 · Masterpiece Care, LLC · Palm Beach County, FL
These Terms of Use ("Terms") govern your access to and use of the website located at masterpiececare.com and any related subdomains, pages, or features (collectively, the "Site") operated by Masterpiece Care, LLC. By accessing or using the Site, you agree to be bound by these Terms.
The Site is intended to provide general information about Masterpiece Care's services, including the Early Awareness subscription, caregiver resources, family guides, and related educational content. The Site is informational in nature and does not provide medical, legal, financial, or professional advice.
Information on the Site is not a substitute for professional medical, nursing, legal, or financial advice. If you believe you or a loved one is experiencing a medical emergency, call 911 immediately.
You must be at least 18 years of age to use the Site or to submit information through any forms, scheduling tools, or checkout processes.
The Site includes contact forms, scheduling tools, and other features that allow you to submit information to Masterpiece Care, including your name, email address, phone number, and details about your care needs or those of a loved one.
By submitting information through the Site, you agree that the information is accurate, that you have the right to provide it, and that Masterpiece Care may contact you by phone, email, or text in response to your inquiry. Information submitted through the Site is handled in accordance with our Privacy Policy.
Information about a loved one
If you provide information about another individual (such as an aging parent or family member), you represent and warrant that you have the authority to share that information and to receive communications related to their potential care.
Certain services available through the Site, including Early Awareness, are subject to additional terms specific to that service. Subscriptions and related billing are governed by the Early Awareness Subscription Terms, which are incorporated by reference and available on the Site.
Masterpiece Care LLC operates an SMS messaging program to communicate with families and individuals who have inquired about our services or subscribed to receive text communications.
Program description and use cases
Opt-out instructions
To stop receiving text messages from Masterpiece Care, reply STOP to any text message at any time. You will receive a one-time opt-out confirmation and no further messages will be sent to that number.
Help and support
For help with our SMS program, reply HELP to any text message, or contact us at care@masterpiececare.com or (561) 320-3739.
Message and data rates
Message and data rates may apply. Message frequency varies depending on your interactions with us and the services you have requested.
Carrier liability disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Masterpiece Care is not responsible for any delays or failures in message delivery caused by your mobile carrier or network conditions.
Age restriction
You must be at least 18 years of age to opt into SMS communications from Masterpiece Care. By providing your phone number and consenting to receive text messages, you represent that you meet this age requirement.
Your use of our SMS program is also governed by our Privacy Policy, which describes how we collect, use, and protect your information, including your phone number and opt-in consent.
You agree not to:
The Site and all content on it — including text, graphics, logos, images, video, audio, downloadable guides, and software — are the property of Masterpiece Care or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.
You may view, download, and print content from the Site for your personal, non-commercial use, if you keep all copyright and other proprietary notices intact. Any other use requires our prior written permission.
The Site uses third-party services for certain functionality, including but not limited to payment processing, scheduling, analytics, advertising measurement, and AI-assisted features. The Site may also contain links to third-party websites.
We do not control, endorse, or assume responsibility for any third-party content, products, or services. Your interactions with any third-party service or website are governed by that third party's terms and privacy policy.
THE SITE AND ALL CONTENT, INFORMATION, AND SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
No information on the Site constitutes medical advice, and nothing on the Site creates a healthcare provider-patient relationship.
TO THE EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL MASTERPIECE CARE OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OF OR THE INABILITY TO USE THE SITE OR ANY CONTENT CONTAINED ON THE SITE.
You agree to indemnify, defend, and hold harmless Masterpiece Care, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Site, your violation of these Terms, or any information you submit through the Site.
These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles. Any dispute arising out of or related to these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Palm Beach County, Florida.
We may update these Terms from time to time. The most current version will always be posted on the Site, with the effective date indicated at the top. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.
Questions about these Terms can be directed to care@masterpiececare.com or (561) 320-3739.
Questions? Contact us at care@masterpiececare.com or (561) 320-3739.