Frequently Asked Questions
Common questions about caregivers, recovery support, Early Awareness, pricing, service areas, and how Masterpiece Care works.
Common Questions About Masterpiece Care
- What areas does Masterpiece Care serve?
- We serve Palm Beach County, Martin County, and Broward County — including Palm Beach Gardens, Jupiter, Boca Raton, West Palm Beach, Delray Beach, Stuart, Fort Lauderdale, Pembroke Pines, Hollywood, Coral Springs, Miramar, and Miami.
- How does Early Awareness monitoring work?
- Early Awareness uses Sensi® AI sensors to monitor behavioral patterns — sleep, movement, bathroom use, and daily activity — without cameras or wearables. Meaningful changes are identified and reviewed by a registered nurse before being shared with your family in plain language.
- How are caregivers vetted?
- Every caregiver referred by Masterpiece Care is reviewed by Tina Rains, RN. We assess experience, references, personality fit, and care approach before making a match. We prioritize continuity — the same caregiver, not a rotating schedule.
- What does Early Awareness cost?
- Early Awareness monitoring starts at $97/month. The full Peace of Mind program, which includes bi-weekly RN-reviewed family reports and personal guidance, is also available for families who want a navigator alongside them.
- Is Masterpiece Care covered by insurance?
- Our services are private-pay. We are not a licensed home health agency and do not bill Medicare, Medicaid, or private insurance. We can help families understand what benefit programs may apply to their situation.
- How do I get started?
- Call (561) 320-3739 or schedule a free 15-minute conversation at masterpiececare.com. We respond to every inquiry personally.